Report fraud or unauthorized activity right away

Where did you spot the unauthorized activity?

Review all of your accounts for unauthorized activity to help determine how long your info has been compromised and prepare you for these conversations.

Call PayPal Credit customer service at (844) 373-4961 to report fraud or an unauthorized transaction.

If your PayPal Debit Card is lost or stolen to avoid unauthorized transactions you can lock the card using the PayPal app. Report the card lost or stolen from the app or by logging into your PayPal account.

Contact the Service Center for help with your PayPal Cashback Mastercard by calling the number on the back of the card or (855) 520-0991.

If there's an unauthorized transaction, or you need to report a lost or stolen PayPal Business Debit Mastercard, call (866) 888-6080.

Find the right Customer Service contact for your PayPal card in our Help Center article.

What to do next

After you’ve notified us, you can take these steps to further protect your accounts and info.

Contact your financial institutions

Review all of your accounts for unauthorized activity to help determine how long your info has been compromised and prepare you for these conversations.

Ask for the Fraud department, explain what's happened, and be clear what they—and you—can do to resolve it.

Call the number printed on the back of your card. You can usually notify them online or in their app, too.

Who is Filing this Complaint?

If you were the one affected by this incident, please indicate so below. In the event that you are completing this form on behalf of another individual or business, please select NO and provide your contact information.

Your Contact Information

If you are the one affected by this incident, the information below will be transferred to the Complainant section.